The Network Implementation Specialist Performs all Project Management functions and acts as Subject Matter Expert (SME) related to overall implementation and provisioning within their designated region(s) and will be responsible for timely order entry and provisioning of all Backbone and ILEC facilities and trunk groups to achieve company goals. Work with Network Planning

As a Customer Success Manager, your goal is to ensure our customers derive maximum value from our solutions. By understanding their needs and business objectives, you'll be instrumental in their journey, guaranteeing they are fully supported and satisfied at every touchpoint with our organization. As our new Customer Success Manager you will Develop and maintain strong re

Designing and developing high performance, scalable backend services using Python. Collaborate with the Product Manager , Tech Lead/Tech Lead Manager, cross functional teams, and other team members to define, design, and ship new features. Implementing and maintaining APIs for seamless integration with frontend and third party systems. Manage own tasks and deliverables. C

The NOC Manager (Third shift) will be responsible for supervising the 24x7 monitoring of all components of Sinch's network. The NOC monitors the network via the CiNAS network monitoring system and direct access to switches, DACs and other network nodes, technicians are alerted to and act upon any alarm conditions. Requirements Build strong relationships with operations, c

Our CSP Sales executives manage large scale customer relationships. Responsibilities range from market development via direct customers or via direct agents to account management, in order to achieve sales booking and revenue targets within their geographic region. Responsibilities Help define, then implement strategies to grow Sinch Voice's market share in the service pr

NOC Technician I (must be open to any schedule/shift). As part of the Network Operations team, you will be responsible for providing 24x7 monitoring of all components of Sinch's network utilizing various network monitoring systems and direct access to switches, DACS, routers, and other network elements. Technicians are alerted to and must act upon any alarm conditions. NO

The role of Manager, NOC Escalation & Incident is a pivotal role in ensuring the effective management and resolution of critical incidents and escalations within the NOC. You will be responsible for overseeing the entire incident lifecycle, from identification and assessment through to resolution and post incident review. Your proactive approach and strategic mindset will

As the Manager for NOC 911, you will lead a team responsible for the alerting/monitoring, operation, maintenance, and support of our critical emergency communications services including ESGW, NextGen, and VPC. Your role will be pivotal in ensuring the uninterrupted operation of our 911 systems, which play a crucial role in connecting individuals in distress with emergency

Sinch is looking for a highly skilled Software Developer III to join our reputation and anti abuse team. In this role, you will be responsible for developing and maintaining software that protects our email platform from bad actors and abuse. As a Software Developer III at Sinch, you will work closely with cross functional teams to design, develop, and deploy high quality

Define and implement a cohesive marketing strategy that positions MessageMedia's marketing product set as a leader in the space. Create and maintain a full set of product marketing collateral for MessageMedia, including updated messaging, positioning, competitive intel and personas Develop product content for external and internal audiences, such as website pages, blog po

Lead, coach & motivate a team of product operations specialists across various disciplines. Assemble and analyze statistics and documentation for monthly reporting and KPI follow up, recommend or implement changes. Oversee and develop the processes, routines and tools used by the various teams reporting to you. Gain a deep understanding and drive continuous improvements t

Translating Product Strategy and Roadmap into GTM action Translate the overall product strategy and roadmap into a clear value proposition, articulating the unique benefits and advantages of Sinch's solutions by both product area and customer segment. Work closely with product management to align marketing strategies with the evolving product landscape, ensuring a cohesiv