Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

We at Atlas Copco believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

Join Atlas Copco as a Service Center Technician where you will evaluate and repair vacuum pumps and manage the daily operations of the service center. As part of the Service Team you will report to the Regional Operations Manager and work collaboratively with Engineering, Sales and Service on-site in Michigan City, IN.

* You will diagnose, service, and repair industrial vacuum pump and system models, as well as electric motors, controls, and other mechanical equipment.
* You will create and update service center process scope documents.
* You will assist in preparation of estimates, quotes, and service reports.
* You will document, organize, and track work orders and forms to ensure timely repairs and overhauls.
* You will perform in-house repairs of vacuum pumps and systems.
* You will occasionally perform on-site repairs for vacuum pump systems, potentially involving up to 20% local/overnight travel.
* You will supervise service area staff.
* You will schedule in-house service and repair work for prompt diagnosis and resolution
* You will maintain high-quality repairs and address any issues promptly.
* You will implement safety policies and 6-S programs.
* You will Directly engage with customers on services, estimates, and preventative maintenance
* You will collaborate with Engineering, Sales, and other departments.
* You will manage warranty claims for customers and suppliers.
* You will maintain parts and supplies inventory.

To Succeed you will Need

* High school diploma or equivalent; Associate's Degree a plus
* Technical certifications related to this field a plus
* Strong technical background with 2 -3 years technical service or experience servicing industrial vacuum pumps / compressors.
* Ability to interact effectively with all levels within the organization including customers, vendors, co-workers and managers
* Attention to detail and provide quality customer service
* Strong computer skills, including Microsoft Office and site specific software knowledge
* Forklift certification and valid driver's license will be required

In return we offer you

• A friendly, family-like atmosphere
• Plenty of opportunities to grow and develop
• A culture known for respectful interaction, ethical behavior and integrity
• Potential to see your ideas realized and to make an impact
• New challenges and new things to learn every day
• Access to global job opportunities, as part of the Atlas Copco Group
• An excellent remuneration package including short-term incentive plans
• We offer a holistic benefits package including health insurance and paid leave

#LI-Onsite

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.