LOCATION: STROGER HOSPITAL

DEPARTMENT: PATIENT ACCESS

SHIFT: 9AM-5PM

JOB SUMMARY AFSCME 1276

Interviews and assists patients with the medical assistance application process through the gathering of pertinent financial, demographic and other data to acquire medical assistance under Medicaid, Managed Care and charity care programs. Reviews supporting documentation, explains hospital policies and procedures related to the process. Verifies data and accesses patients' ability to pay for medical services.

Typical Duties

• Interviews patients and/or their representatives to obtain demographic and financial information to complete quality applications.
• Provides document forms and explains Illinois Department of Human Services (IDHS) policies and procedures.
• Verifies patient demographics during the screening process for the purpose of updating hospital data.
• Maintains patient logs required for daily statistical productivity reports.
• Completes and routes patient case folders with pertinent information for billing and collection purposes.
• Completes and returns all assigned cases consistent with established productivity standards.
• Updates hospital information system with appropriate documents.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business, Finance, Social Work or a Behavioral Science (Must provide official transcripts at the time of interview)
• Two (2) years of work experience in hospital finance/revenue Cycle operations
• Must be able to travel to work sites throughout the Cook County Health & Hospitals System
• Bilingual English/Spanish ((Bilingual testing for Spanish will be administered, 80% minimum score is required)

  VETERAN PREFERENCE

  PLEASE READ

  When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

  To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

• A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

*Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

*Please note all offers of employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH & HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.

For further information on our excellent benefits package, please click on the following link:

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.