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Clear Channel Outdoor
Job Summary:
The Campaign Planning Director is responsible for leading and managing the Campaign Planning Team tasked with executing advertising campaigns and fulfilling related obligations as part of the national sales process. The role is responsible for managing internal progress and KPI reporting as well as team development and oversight with heavy emphasis on client services.
Job Responsibilities
- Develops, manages, and monitors implementation of workflow and processes across the execution of campaigns and ensures seamless delivery of best practices and oversees process improvements
- Leads continuous coaching efforts on processes and practices, communicates expectations, identifies training needs
- Analyzes workflow data to improve processes and ensures proper resource allocation
- Presents reports and analytics to ensure service levels are met and takes corrective actions as needed
- Drives adoption of best practices through example setting, positive reinforcement, and behavioral correction
- Ensures all team members have the tools to perform their job successfully
- Directs meetings to address strengths and weaknesses and finds solutions to improve operations
- Manages supervisors to understand skills necessary to achieve their goals
- Guides employees with career growth and understands desired career path and advises on skills needed
- Directs the recruiting, hiring, and training of individual contributors and supervisors
- Oversees cultivation of customer relationship with internal and external clients
- Other projects as assigned
Job Qualifications
Education and Certifications
- Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience
Work Experience
- 6+ years' experience working in an advertising sales, client services, or agency environment, with people and process management experience
Skills
- Able to effectively combine analytical thinking, process management, and problem solving to drive results
- Experience in successfully managing teams working with multi-layer processes
- Excellent verbal and written communications skills, including ability to communicate process-driven concepts clearly and concisely
- Experience in managing resources
- Ability to set, implement and reinforce service-level agreements
- Ability to motivate others
- Well-developed interpersonal skills, maturity, credibility, confidence, proactiveness,and integrity
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Visio or similar diagramming software
Competencies
- Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
- Decision Making: Using critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity.
- Planning and Organizing: Reaching goals by making and following plans, setting, and sticking to priorities and allocating resources effectively.
- Client Focus: Providing service excellence to internal and/or external clients.
- Improving Business Processes: Continually seeking new ways to enhance performance, improve results and/ or transform the business and the industry in which it operates.
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and effectively gets message across.
- Acting with Empathy and Compassion: Genuinely seeking to understand and respect others' perspectives and emotions; encouraging a culture of compassion, empathy, and support within and beyond the organization.
Physical Demands
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
- Employee must have the ability to lift and move items up to 20 pounds
- Employee must have the ability to see written documents, computer screens and to adjust focus
- This job is performed in a temperature-controlled office environment
Location
Chicago, IL: 200 S. Michigan Avenue, Suite 1305, 60604
Position Type
Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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Current employees and contingent workers click to apply and search by the Job Posting Title.
As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.
Our company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.